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There is a trend for buying smaller and cheaper computers (netbooks, tablets & mobiles). Many people don't seem to appreciate that this necessitates having a less powerful computer than would be possible by spending more money.
A result of this is that programs either don't work properly or mess up the whole machine. Most recently I have seen this with The Sims 3 where the owner did not check the minimum specifications before buying, and did not appreciate that none of The Sims 2 extras will run unless The Sims 2 base product is installed.
A good place to test your computer to see whether it can meet the minimum specifications - or indeed the recommended specifications to run a game is www.canirunit.com
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