I'm sometimes asked why a client's messages are rejected or bounced by one or two recipients.
We all have an address on the internet – that is how an email message knows where to go. The problem is that when a suspected spammer or other person with ne… more »
Contrary to all the advice that I and others have given to keep passwords secret, there is one occasion where it can help to have a trusted friend with knowledge. I recently received an email purporting to come from a client as follows:
I'm writing… more »
The golden rule is to assume that your Facebook (and other) accounts will be broken into one day. Your next potential employer or your ex-spouse's lawyer will be pouring over it. Don't ever publish anything you would object to being posted on a bill b… more »
When a phone or broadband fault takes longer than expected to resolve it is tempting to think a move to BT for phone or Internet Service provision would speed future problem resolution. The assumption being that being members of the same Group, BT Open… more »
Below are the significant considerations in as compressed a format as possible. One day your computer/tablet/phone (like almost all things) WILL fail and the degree of pain caused can be mitigated by acting right now.
Causes of failure. Electrical di… more »
The answer is that I don’t know. Sometimes forensic examination can determine the cause but this is prohibitivley expensive. There are several things that can cause corruptions but I have no way of knowing which apply in any particular instance. An i… more »
Icons/symbiols are different for each manufacturer, but here is a common legend taken from a Technicolor TG582n
The last two are significant: Broadband tells us whether a signal is detected on the line a.k.a. synchronized; Internet tells us that the… more »
This is designed to supersede the newsletters that I just don't have time to produce to the standard I would want any more.
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