1ComputerCare Feedback

Feedback

Please complete as much of this form as you can and leave a comment at the end to let me know how I am doing. Both positive and negative opinions are appreciated very much. Anonymously if you wish.

How many times have you used 1ComputerCare’s services ?

How could 1ComputerCare’s service or website be improved ? Was there any minor irritation ? What did you appreciate most ?
Would you be willing to be contacted by 1ComputerCare for a reference ?	Yes No
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What is your name ?

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	Strongly Agree	Agree	About right	Disagree	Strongly disagree
I received good value for money
The price I was charged was no more than I expected
The staff were technically knowledgeable
The technician was polite and friendly
It did not take too long to resolve my issue
1ComputerCare’s staff dress appropriately
Appointment kept within acceptable margin (not too early/late)

What mattered most when choosing 1ComputerCare ?
	Very important	Important	Useful	Unimportant	Very unimportant
Previous knowledge of 1ComputerCare
No local callout charge
Buy With Confidence membership
The No Fix-No Fee Guarantee
Eugene's experience of over 20 years
Degree in Computer Science
Personal recommendation
Microsoft Certified Professional
Chartered I.T. Practitioner
British Computer Society membership
Other (please specify)