« Third party disk management tools ? bewarePatience is needed with Vista when no display is seen »

Router Failures


Router Failures

Permalink 06:00:07 pm by Eugene Gardner, Categories: Security, General, Technical Tips

It used to be the case that Internet connection losses were hardly ever due to router failure, but now almost everyone has a router and they are beginning to age. Hence, I presume, I am now often finding router problems at the heart of connection issues. Normally I am able to deliver a loan router within 24 hours and am asked what the options are. I say:

  1. Call your ISP as many will offer a free router in exchange for a 12 month commitment. These routers that come 'free' are sometimes from the bottom of the quality barrel, but hey, it's free (excluding post & packing).

  2. You can call the failed router's manufacturer and ask for a warranty replacement. A lifetime warranty is offered by many manufacturers and is often a good option as long as the fault is not intermittent and you don't mind jumping through the configuration hoops that the Indian call centre asks of you.

  3. Try performing a hardware reset by pushing a reset tool in the appropriate hole in the rear of the router. Make sure you know all the settings first as they will need to be re-entered after. Also, try downloading updated firmware from the manufacturer's website. No guarantees, but this sometimes is all that is necessary. Make sure the surge protector is still active.

  4. Go to the shop and buy a router. This does allow you to get the quality and features you need by paying between 30 and 90.

  5. Retain my loan router and pay me the cost of replacement.

Trackback address for this post

Trackback URL (right click and copy shortcut/link location)

No feedback yet

Click here to return to the 1ComputerCare home page.

This is designed to supersede the newsletters that I just don't have time to produce to the standard I would want any more. Please register so that you may read and leave comments and subscribe to have posts automatically e-mailed to you.

Comments and suggestions are always welcome.

User tools


November 2023
Mon Tue Wed Thu Fri Sat Sun
 << <   > >>
    1 2 3 4 5
6 7 8 9 10 11 12
13 14 15 16 17 18 19
20 21 22 23 24 25 26
27 28 29 30      


XML Feeds

Multiple blogs done right!