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Although wirelessly connecting computers to the Internet certainly is convenient, many people think that it is just as good as a wired connection. This is not the case for several reasons:
Apart from the above, wireless signals are affected by their surroundings:
Remember that the free routers that come from ISPs are not the top of the range models. Better quality wireless routers will use a faster protocol than standard (802.11n), may bind several channels together to double the wireless spread and may use the new 5GHz frequency. While the 5GHz frequency can help as it is less congested than the traditional 2.4GHz, the bands are wider spaces leading to less crossover and there are not so many devices using them; being a higher frequency means they traverse walls and other obstructions with a much reduced signal strength.
If your wireless is flakey it is wise to get an expert in to analyse the signals bouncing around your home and make suggestions to alleviate the problem.
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